Wednesday update
Rivals says they've worked out the bugs and starting at 2 a.m. ET early Thursday a new login system will be implemented that will automatically log out all users. You will need to log back just once and should be good to go from that point forward. However, your username and password will not be cached (remembered by your computer) the first time you log back in. So make sure you have your password handy.
1. If you are getting logged out frequently it may be that your password doesn't meet the minimum requirements. It must be at least nine characters long and contain at least one number. If that's the case please reset your password.
2. If you are still encountering login problems, clear all cookies and login again.
3. If you don't remember your password or misplaced where you had it written down (happens to me all the time) there’s an easy process to recover your password.
* Forgot Password: https://floridastate.n.rivals.com/users/password/forgot (All passwords must be at least nine characters long and contain at least one number)
* Forgot username: https://floridastate.n.rivals.com/users/username/forgot
* Also, Rivals customer care will be available via chat between 8 am and 5 pm CT Friday by going to the Contact Us page at the footer of every page and following the proper links and flows.
3. If all else fails, you can reach out to the Warchant Customer Service email - support@warchant.com and we will do our best to assist. If your email has changed so you can't access the Password reset link make sure to including information so we can verify you are who you say you are. That includes:
Username and at least one of the following:
Any questions? Email support@warchant.com
Rivals says they've worked out the bugs and starting at 2 a.m. ET early Thursday a new login system will be implemented that will automatically log out all users. You will need to log back just once and should be good to go from that point forward. However, your username and password will not be cached (remembered by your computer) the first time you log back in. So make sure you have your password handy.
1. If you are getting logged out frequently it may be that your password doesn't meet the minimum requirements. It must be at least nine characters long and contain at least one number. If that's the case please reset your password.
2. If you are still encountering login problems, clear all cookies and login again.
3. If you don't remember your password or misplaced where you had it written down (happens to me all the time) there’s an easy process to recover your password.
* Forgot Password: https://floridastate.n.rivals.com/users/password/forgot (All passwords must be at least nine characters long and contain at least one number)
* Forgot username: https://floridastate.n.rivals.com/users/username/forgot
* Also, Rivals customer care will be available via chat between 8 am and 5 pm CT Friday by going to the Contact Us page at the footer of every page and following the proper links and flows.
3. If all else fails, you can reach out to the Warchant Customer Service email - support@warchant.com and we will do our best to assist. If your email has changed so you can't access the Password reset link make sure to including information so we can verify you are who you say you are. That includes:
Username and at least one of the following:
- Email you signed up with
- Address listed when you signed up
- Phone number you entered when you signed up
- Zip code you entered when you signed up.
Any questions? Email support@warchant.com
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